If you take a peek behind the scenes of some of the top Financial Institutions, you’ll see an increase in the use of Virtual Desktop infrastructures (VDI) and thin client. Both solutions are quickly proving to be extremely beneficial in a branch environment, and for some very good reasons:
• VDI and thin client have proven to be more cost-effective than fat client PCs in a branch environment
• They provide a significant increase in convenience and efficiency inside the branch since staff can log on and off to any PC and no specific seats are required
• VDI helps maintain and increase security because all data and apps are located and managed from a single location
In case you’re not sure what thin client and VDI actually are, we’ll start with some easy-to-understand definitions:
Thin Client: Sometimes called a “zero client” computer or a “lean client”, a thin client is basically a desktop computer with little to no guts. It’s designed to run off a remote server, so there’s typically no hard drive and no applications are installed. Instead of housing its own software, a user logs in to a remote server that stores the files and apps they need to perform their job.
Virtual Desktop Infrastructure (VDI) – Simply put, VDI is desktop “virtualization”. It’s the processes and software technology that separates the software from hardware on a desktop PC.
Why You Should Think About Using VDI
Now that we’ve defined VDI and thin client and explained how they work, let’s talk about why you might want to use them in your branch. Here are several reasons FI’s are replacing their traditional PCs and structure with VDI:
• Centralized IT and hardware management - patches and software updates are done on the remote server and IT no longer has to manage individual PCs.
• Simplified backup operations – Once a VDI is in place, only the remote server needs to be backed up regularly.
• More security control and compliance – Servers can now be locked down and secured quickly and efficiently, and running only one instance of an app greatly reduces vulnerabilities to your PC network.
• Reduces Costs - thin client tends to be much less expensive than traditional PCs, and there’s a significant IT time savings when managing only one remote server, instead of your fleet of PCs. In many cases, old PCs can be repurposed to use with VDI.
• Increased In-Branch Mobility for Staff – VDI is great for branches with modern, open designs and Universal Associates because staff can move around the branch and log on to any workstation to complete a transaction. Their desktop is preserved on the server, which lets them pick up right where they left off after logging back in.
Potential Issues Surrounding Thin Client and VDI
Now that you’ve read about the upsides of introducing thin client and VDI to your branch, it’s only fair to discuss the possible downsides. With any technology, there are some potential issues you need to be aware of before making a choice:
VDI is a Complex System – A Virtual Desktop Infrastructure has a lot of moving parts and you’ll need to make sure you have the right desktops, IT and administrative staff in place to ensure your remote environment is managed properly and kept up to date.
Transition Costs – If your current desktops are relatively new and you’re running the latest versions of your apps, you may find the cost of switching to VDI prohibitive. But, if/when your technology does start failing, VDI can quickly become a viable, cost-saving option for your branch.
So, How Does CFM Fit in?
If you don’t have the right core integration, VDI won’t work properly in your branch. Branches running middleware or stand-alone integrations are often too inflexible to take advantage of VDI. The good news is that CFM is here to help you make VDI a viable option for you branch—our S4 core integration is all you need to ensure that you’ll be able to take full advantage of VDI in your branch network.
How and why VDI works with CFM
We make it simple and easy to switch to or install anyVDI setup on the market today. CFM‘s core integration solution features a server-based infrastructure that allows full communication with other branch hardware like cash recyclers, dispensers and self-service machines. By connecting everything to the network with our innovative NORM device, no workstation applications are needed.
And since S4 creates integration with your core system, your front line staff won’t even know (or see) the difference.
Once you’ve vetted and selected the VDI solution that’s right for your branch, give CFM a call and we’ll ensure your core is fully-integrated with your new server-based system. We’re the core integration experts, and that includes working with thin client and VDI environments.
Learn more about how CFM can help you deliver a superior client experience through core integration, fill out the form below and we’ll be in touch very soon.