What does Branch Transformation Mean to You?
Is it delivering an engaging, interactive experience? Enhancing the way clients discover your products and services that benefit life’s journey? Elevating the level of service through more meaningful interactions? Migrating transactions to more efficient channels? Enabling Universal Associates and open branch designs? A mix of all of these things?
Say hello to Transformation Fusion.
Transformation Fusion, a flexible suite of solutions designed to solve banking’s biggest market needs, is powered by a proven CFM foundation of integration and is used by hundreds of financial institutions.
CFM’s Transformation Fusion was created for cores, banking executives, FinTech professionals, hardware manufacturers and dealers who want better connected products and services for their clients in order to stay relevant and attract new business.
Fusion provides the unification of services, products, and technologies to help overcome the biggest barriers to attraction, retention, growth and expansion.
Unlike most banking solution providers who solely focus on individual components of transformation, only Fusion delivers the attraction and retention results by consolidating the individual components.
RTA breaks the chains of workstations and enables cash transaction processing from anywhere in the branch.
Any Transaction, Anywhere. Read this Real Life Story About The Transforming Power of RTA
See how ORNL Federal Credit Union changed their entire branch experience by thinking outside the lines when it came to their member journey, engagement strategies, enabling technology, staff roles, and Universal Associates.
Problem resolution and partial service
A video conferencing solution that provides immediate access to staff trained and with authority to resolve all issues and services on the spot.
EXPERIENTIAL DIGITAL SIGNAGE + SERVICE SIDEKICK
Consistently communicate all the services you offer for any client’s life journey.
Improve client’s financial future while simultaneously on-boarding to mobile and building stronger relationships in the branch.
Market need: Shift from transactional to advisory
An online web app lets clients learn more about their financial health, while you get information needed to engage in meaningful conversations that convert
SELF-SERVICE KIOSK (SSK) INTEGRATION
Migrate existing full-service transactions to self-service
Self-Service, Assisted-Service, Full-Service, all in one solution. Not just a glorified ATM, but a core-integrated kiosk that replicated nearly all services a teller can deliver. Plus, easily evolve to other models with future-flex modularity.