Hi, we’re CFM. If you’re looking to solve the issues getting in the way of properly integrating the technology critical to an effective retail branch strategy…you’re in the right place.
Come, Let Us Show You Around A Little
We’ve always believed in putting ourselves in our clients’ shoes. For us, that means creating solutions that solve real problems, so our customers can achieve their goals of efficiency, transformation, and advisory experiences. If you’re into explainer videos, this one’s for you.
What’s Good?
We like to stay busy and we do a whole lot of work. Here are a few things from our blog that we’re most excited about and think you might find interesting, too.
Tips for Training Your Universal Associates to Be More Advisory and Less Transactional
Training can make the difference between getting average results and completely knocking the ball out of the park. You can build the perfect branch with a design even Apple envies, integrate the newest, most innovative technology and hire great staff–but if your associates aren’t trained on how to deliver on your strategy to elevate the branch experience, you’ll never see the results you’re looking for.
The Secret to Attracting & Retaining Top Talent in Banking
You can grow your branch dream team by signing on the best framework, technology, and talent for your organization!
There’s no doubt about it: the face of retail banking is changing rapidly. Clients today wantdigital solutions for basic transactions like deposits, transfers, and bill payments. At the same time, when they visit their bank or credit union branches, they want more consultative experiences versus transactive. Employees are selective, too. Great Resignation or not,today’s employees want more pay and benefits, a better work-life balance, and opportunities that allow them to perform at their best.
Take a moment, then, to consider where your financial institution is at in terms of services and availability. Are you providing clients and employees the experiences they’re hoping for in a retail branch environment? Would you like to optimize your workforce and become more efficient? Are you sitting with a lot of unused space?