Creating a hyper-local experience customized for each branch is massively important to the success of your institution. The right technology selections, service delivery plan, and branch amenities can make or break a branch. For example, a high-traffic area with tons of young professionals needs a branch or micro branch with tons of self-service options, high tech features that make stopping by the branch easy and efficient. While a branch near luxury real estate or a wealthy, older population needs fewer self-service options and more places for advisory conversations and better branch amenities.

Financial institutions (FIs) that have mastered choosing the right mix for their branch in each market are winning. The examples below showcase branches that found the sweet spot where they are cutting costs by being specific and not just adding everything while attracting new clients with their perfectly crafted branch experience. True Masters. Are you one of them?
A Branch

Banking executives now have more choice in cash automation hardware, convenience in purchasing, deploying, and servicing cash recyclers through this unique hardware and software integration.

DBSI+CFM, the core-integration experts known for their branch of the future enabling technology and ATEC America, a leader in Teller Cash Recyclers (TCRs) with 40,000 cash recyclers installed worldwide, announces today the certification of the ATEC LTA-380 and LTA-450 cash recyclers. This new certification gives financial institutions even more choice in cash automation hardware for their branches and the convenience of working with one company to purchase, integrate, deploy and service their devices.

"We are very excited to formally certify this integration with ATEC," said Nathan Moore, CTO & Head of Customer Performance at DBSI+CFM. "We prioritize giving our clients the best choices in hardware and ensuring every feature is available to realize the full benefit and intent of the solution."

ATEC America's unique cash recycler features include:

Fully secured, unattended

Do you really need a branch that’s 4000 sf to create a great client experience?

As micro branches grow in popularity and functionality, the answer is a resounding no. These smaller spaces, ranging anywhere from 150 sf – 1500 sf can provide just as many benefits, if not more, than their larger counterparts.

Here are 5 reasons you need to make micro branches part of your branch network strategy to get ahead:
1. Branches aren't going away
Even as traffic continues to decline and mobile banking rises, branches are still an important convenience for clients.  A recent study of 1,000 consumers found that despite the restrictions imposed by the pandemic, almost seven in ten Americans (69%) had visited a bank branch in the past 12 months.

Looking at what the big banks are doing, they too agree branches are still relevant.  At the recent Goldman Sachs U.S. Financial Services Virtual Conference, U.S. Bank CEO Andy Cecere stated, "Branches

Did you forget to register for Transformation University's 101 course on March 10th? Or did you register but forget to attend? No worries! We've got you covered with a recording of the webinar! And if you don't have time to watch it just yet but are dying to get some info, we've included a short recap.

How does Nomadix work and why do you need it?
With a decline in foot traffic, higher transaction costs, and rising salaries, financial institutions are starting to realize that the traditional branch model is rapidly becoming irrelevant (and expensive). That's why FIs are now pivoting toward the Universal Associate Model to make the switch to advisory banking. This ensures a better experience for the client and a more profitable interaction by the associate.

Have you heard of Nomadix, the Universal Associate Tablet Interface?
You've heard the term Universal Associate; or at least some version of it. Whatever you call them, they are cross-trained associates that remove the silos of your in-branch service experience by eliminating the role of teller and banker and combining them into one all-powerful associate.

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About this Blog

To Integration and Beyond is a home for anyone who is not satisfied with the status quo of banking. CFM's mission (that we have chosen to accept) is to help you realize the full potential of your existing banking equipment and discover how you can make complete integration a reality. We unlock an unlimited range of possibilities for financial institutions and enable extraordinary branch transformations.