CFM Success Stories: Cash Automation Edition

CFM Success Stories: Cash Automation Edition

CFM is proud to be The Core Integration Solution for hundreds of Financial Institutions, and while snacks are a close second, there’s nothing we love more than helping our clients make the most of their banking technology investments.

Want a better idea of what we can do for your organization? Take a look at a couple of the many FIs that have successfully used CFM to transform both their staff and client experience using our core integrated solutions:

Solarity Credit Union – CFM Client since 6/23/15

Challenge:
Solarity Credit Union purchased 10 Diebold Express Cash Recyclers with the objective of increasing teller productivity and improving member relations. Once the screen scraping software that was originally purchased with the recyclers was deployed, Solarity experienced balancing and loss of communication issues that led to teller frustration and up to 30 min of additional balancing at the end of the day for each recycler.

Solution:
CFM helped the Solarity team convert all of their recyclers to CFM S4 Automation Integration in order to receive the original intended benefits of the recyclers and improve productivity and member experience.

Result:
Since implementing CFM’s core integration solution, all prior issues have been resolved and Solarity is celebrating a huge WIN with the reduction of end of day balancing.

MAX Credit Union – CFM Client since 5/13/15

Challenge:
MAX Credit Union had several out of service MRVs that needed to be replaced with newer technology, leaving them in a conundrum that would likely be expensive to resolve. MAX CU was looking for a way to maximize their investment, while opening up their future options for new cash recycler machines.

Solution:
CFM S4 Cash Automation integration with NORM to replace all out of service MRV units and increase future banking technology options.

Result:
MAX CU maximized their tech investment while gaining the ability to purchase any cash recycler in the market. Since aligning their training procedures to their new technologies, they are on track and excited about their new integration’s potential.

 


CFM helps financial institutions transform the banking experience through core-integrated solutions. For more information, contact us here.