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What does Branch Transformation mean to you?
(a) Delivering an engaging member experience

(b) Enhanced member discovery of products and services

(c) Enabling open branch designs and Universal Associates

(d) Branch technology, all connected and integrated with your core

(e) Migrating transactions to more efficient channels

(f) A mix of any or all of the above

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CFM is proud to announce two recent awards for two of our innovative products disrupting the Fintech industry— RTA and iQ.

Remote Transaction Assist (RTA) was named one of the Best New Fintech Software Products of the Year in the 2017 Stevie American Business Awards, the nation's premier business awards program....

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In part 1 of our Complete Guide to Universal Associates, we explained that the Universal staffing model is not just a passing fad, it's a repeatable model for success that offers a ton of amazing benefits—it shifts the focus from transactions to interactions, allows your staff to do more with less, and increases your cross-sell ratio while improving the client experience...

More and more Financial Institutions are pivoting toward the Universal Associate model to evolve their branch experience and better connect with clients. In hundreds of branches across the country, this new approach to servicing clients has created a repeatable path to success by decreasing costs, increasing staff flexibility and supercharging client engagement...

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About this Blog

To Integration and Beyond is a home for anyone who is not satisfied with the status quo of banking. CFM's mission (that we have chosen to accept) is to help you realize the full potential of your existing banking equipment and discover how you can make complete integration a reality. We unlock an unlimited range of possibilities for financial institutions and enable extraordinary branch transformations.