David Peterson, closing keynote speaker of SEC/TechConnect and Chief Strategic Officer of i7strategies, believes VR could tremendously impact the future of banking and member experiences. Read David's thoughts on our VR experience and his predictions for VR in the branch in his blog post, "VR at DBSI Booth at Symitar Conference" from DLPSpeaks.com.

To tie everything together, maximize the benefits of Universal Associates, define where you need to start and ensure your staff can fully embrace and execute on your strategic and operational intent, training must become a priority for your branch network.

In the second part of our Complete Guide to Universal Associates, we highlighted the key design and technology elements that should be included in any branch planning to go Universal and maximize the benefits, including an increased cross-sell ratio, seamless handling of cash transactions and impressive improvements in client experience.

The next step is talking about the people in your branch that will be delivering this new approach to servicing clients – the Universal Associates themselves!

If you joined us at SEC this year in San Diego, you already know you attended the unicorn of trade show experiences. CFM and DBSI's purple booth lit up the room - and our real unicorns, virtual reality exhibit, and powerful solutions within our Transformation Ecosystem made the show bigger and brighter than ever before.

Remember when the only way to receive cash was from a teller with your completed withdrawal slip? Fortunately to some (and unfortunately to others), the good old days of the traditional branch are gone. Branches have transformed – and these changes add complexity to the cash equation.


For most, effectively managing cash inventory can be a mystery. We’re partnering up with Logicpath in a webinar this Thursday, September 28 at 1:30 PM EDT – Cracking the Vault on Cash in the Branch – to discover the combination to successfully service your clients and optimize your cash inventory.

We’ve heard that teleportation only exists in science fiction and that unicorns are said to be “uncatchable,” but nothing is impossible when it comes to CFM.
This year, we’re bringing not one, but two of your favorite legendary creatures to this year’s Symitar Educational Conference…and giving you the chance to try the next best technology to teleportation in our booth: virtual reality that brings you to an immersive 360° view of CFM’s entire Branch Transformation Ecosystem.