We simply want to proactively communicate our preparedness in support of you and your business. A key mantra that drives our company is “create the company you’d want to hire and work for.”
Every day we are doing just that. DBSI + CFM will continue to put the safety of our team members (we call them the Purple Army), and those with whom we associate and do business with, at the forefront. We are evaluating the ever-changing landscape on a daily basis and will remain flexible with our current and future actions to evolve as we monitor the situation.
Initially, we are addressing three main areas in our business. Those are as follows:
Business Continuity & Client Support
We have tested our in-place business continuity plans to ensure we can support you from essentially anywhere. All contact points, phone, e-mail, etc. are all the same and functioning as planned.
We will continue to leverage the
Learn from others' mistakes. It's the best advice any retail-based business could listen to right now. As consumer's needs and expectations grow, its time to innovate or get left behind like these companies. More than 9,300 stores are closing in 2019/2020 as the retail apocalypse drags on.
Every client has that perfect branch: one that satisfies all of their wants and needs and is conveniently located near where they live, work, and play. It is your job as their financial institution of choice to provide them with this branch. However, there is one challenge to that: no one client is the same. This means that your branch network needs to have enough variety among the branches–from design to technology to location–to ensure everyone is able to find their branch match.
We thought we'd kick off 2020 with some examples of how you can have an amazing full-service branch with a small footprint. The Micro Branch has been on the radar of most banking executives this year and it doesn't seem to be slowing down as we look into 2020. If you are trying to optimize your branch network, looking to provide convenience to your clients, or need to find cost-effective ways to expand—a Micro Branch should be at the top of your to-do list.
It's a well-known fact that 9 out of 10 banking executives know they need to transform in order to stay relevant. But what about that 1 executive that doesn't know? This is his story...
Future Branches introduced the Innovators Awards for the 2019 conference held in Austin, TX. Financial institutions were nominated for the following award categories: Outstanding Branch Design, Most Effective Branch Technology Implementation, and Best Revamped Staffing Model. While a Future Branches panel chose the finalists, the winners were selected by a live peer-vote of financial executives at the conference. We are proud and honored that three of our clients were chosen as finalists, and two were selected as winners!
