The retail banking industry is a whole different game than it used to be: deposits are on the decline, transaction costs are increasing, and client expectations are becoming more complex. Financial institutions are in need of a solution that provides customers with the personal touches they require for a positive experience without requiring a costly 1:1 interaction with a teller or associate just to complete a simple transaction.

That solution is self-service and assisted-service solutions. Here’s why:

Spring is in the air and your branch could use a refresh.

As the bad weather clears tons of people are clamoring to get into your branches, right? Well if you are fearing that you may not experience an influx in patrons, there are some changes you are probably wanting to make. Did you know that 81% of FI executives want to transform but only 10% know how? Maybe you know you want to transform and how you want to change, but you don’t have the budget yet.

Does this sound like you?

Good news, we've been busy making our products even better, and that includes making some awesome new updates to S4.  One thing we need from you: if you're currently using S4, yours is now outdated, so in order to ensure that your financial institution is getting the most out of your CFM services, we are requesting that you contact the “Purple Army Support” Team to schedule an upgrade to our latest (and greatest) version of S4.

What you should know:

Security: We regularly review security concerns and penetration vulnerabilities and address them in each release, so not updating to the newest version of the software may make your financial institution vulnerable to attacks (and no one wants that!)
Stability: We squash bugs on a regular basis to ensure that your fleet is running at optimal levels. Trust us when we say you don't want bugs in your systems.
Enhanced features: We are always working to improve

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About this Blog

To Integration and Beyond is a home for anyone who is not satisfied with the status quo of banking. CFM's mission (that we have chosen to accept) is to help you realize the full potential of your existing banking equipment and discover how you can make complete integration a reality. We unlock an unlimited range of possibilities for financial institutions and enable extraordinary branch transformations.