CFM+DBSI, the leader in banking transformation, announced today the launch of an expert-crafted methodology and flexible kit of parts for post-pandemic branch and HQ designs called ADAPTIV. During these unprecedented times, banks and credit unions are working endlessly to stay open as an essential business, while still providing a safe and optimized environment for both clients and staff. ADAPTIV addresses the most immediate and long-term needs through a comprehensive approach.

As this pandemic continues, so does our efforts to help you. We’ve simply adapted to the way we work. Much like your own efforts, maintaining the health of our staff and those whom we do business remains our top priority. Thankfully, no one at DBSI or CFM has tested positive for COVID-19, and we continue to review our operations daily to ensure we can continue to work together safely.

This may be a once-in-a-century Pandemic but this time we have a million more ways to remember. COVID-19 consumer trends are not going anywhere for a long time, so banks and credit unions need to figure out which trends are here to stay and what the new normal will look like. Here are 3 trends that financial institutions should act on now and prepare for the new norm as cities and states open back up.

Keep your clients up-to-date on everything your financial institution is doing to support them, the community, and your staff during these chaotic times. Open and regular communication with your clients is key right now, but there are a lot of different things to communicate and it can be hard to prioritize and plan for every single one of them.

To be frank, unless you’re in the marketing department or branch staff, communicating with your clients is probably not your number one priority. And if you are in marketing or branch staff, it’s all you think about. Either way, that’s why we’ve created this list of the top types of communication you should be focused on.

COVID-19 is impacting every single business around the world; no industry is protected, not even the banking industry. You may be an essential business, but that doesn’t mean you won’t experience a financial impact from this pandemic. In fact, just a few weeks ago on April 4, 2020, MarketWatch announced that a small bank in West Virginia had become the first institution to fail during the Coronavirus crisis.

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About this Blog

To Integration and Beyond is a home for anyone who is not satisfied with the status quo of banking. CFM's mission (that we have chosen to accept) is to help you realize the full potential of your existing banking equipment and discover how you can make complete integration a reality. We unlock an unlimited range of possibilities for financial institutions and enable extraordinary branch transformations.