Author: Ashley Incardone

Move Over ATMs – There’s A New Self-Service Machine In Town!

The retail banking industry is a whole different game than it used to be – deposits are on the decline, transaction costs are increasing, and client expectations are always changing. Financial institutions are in need of a solution: one that provides customers with the personal touches they require for a positive experience without requiring a […]

The Biggest Barrier to Branch Efficiency & How RTA Helps You Navigate Around It

More and more Financial Institutions are pivoting toward the Universal Associate model to evolve their branch experience and better connect with clients. In hundreds of branches across the country, this new approach to servicing clients has created a repeatable path to success by decreasing costs, increasing staff flexibility, and supercharging client engagement. Despite the fact that many […]